TCG RED POCKET LEGACY – Privacy Policy

1. Introduction

Your privacy is important to us. This policy outlines how TCG RED POCKET LEGACY collects, uses, stores, and protects your personal data in accordance with the Personal Data Protection Act (PDPA) of Malaysia and applicable international standards.

2. Information We Collect

When you interact with our website or contact us, we may collect the following information:

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Order Information
• Payment Information (processed securely by third-party gateways)
• Website usage data (cookies, IP address, browser type)

3. How We Use Your Information

We use your data for the following purposes:

• To process and deliver your orders
• To provide customer service and after-sales support
• To send order confirmations, shipping notifications, and promotional content (with consent)
• To improve our website, services, and user experience
• To comply with legal and tax obligations

4. How We Protect Your Data

• Your data is stored securely using password-protected systems.
• All payment data is encrypted and processed through third-party secure payment providers.
• We do not store or have access to your full credit/debit card details.

5. Sharing of Information

We do not sell, rent, or share your personal data with third parties, except:

• With logistics partners (for order delivery)
• With payment processors (e.g., FPX, credit card providers)
• When required by law or court order

6. Use of Cookies

Our website uses cookies to:

• Improve browsing experience
• Analyze site traffic
• Remember your preferences
• You may disable cookies via your browser settings, but this may affect website functionality.

7. Data Retention

We retain your data as long as necessary to fulfill the purposes outlined or as required by law.

8. Your Rights

You may:

• Request access or correction of your personal data
• Withdraw consent to marketing emails
• Request deletion of your account (where applicable)
• For any request, contact us via email

Company Information

Company Name: TCG RED POCKET LEGACY
Registration Number: 202503113596 (JR0176867-T)
Contact: 017-938 0469
Email: tcg-redpocket@outlook.com